Privacy Policy

Your privacy is a primary concern to us at eDirectGlass. This Privacy Policy is intended to explain what eDirectGlass does with information received via our Web site. eDirectGlass may update this policy from time to time.

For each visitor to our web pages, our web server automatically recognizes the visitor's domain name and email address (where possible). We collect the email addresses of those who post messages to any bulletin board on our site and/or community, the email addresses of those who communicate with us via email, aggregate information on what pages visitors access or visit and information volunteered by the visitor, such as survey information and/or site registrations. The information we collect is used for internal review, used to improve the content of our web site, used to notify visitors about updates to our web site, and used by us to contact consumers for marketing purposes. eDirectGlass does not share your personally identifiable information with other organizations for commercial purposes, unless you have authorized us to do so in contractual agreement. Data submitted through this web site may also be included for aggregating purposes to generate general statistical information. Our web site uses 128-bit and 1024-bit encryption technology to help protect the transmission of customer information over the Internet.

In the case of our eDirectGlass Claims Manager, Total Shop Manager or Mobile, any specific information pertaining to insurance carrier, insured or claimant will be kept in strict confidence.

If you do not want to receive email from us in the future, please let us know by sending email to us at with the subject line containing the word 'Remove'. If you supply us with your postal address on-line you will receive the information that you requested when you provided us your address. You may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at the above address. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line or other business they have conducted on-line. If you post information, data, text, or other content on publicly accessible areas of the Site or provide eDirectGlass with information, including but not limited to, feed-back data, answers, questions, comments, suggestions, plans, ideas or the like, such information or content shall be deemed to be non-confidential and Mitchell shall be free to use, reproduce, disclose or distribute the information to others without restriction

This Policy was last updated on 03-01-2006.